Frequently Asked Questions About Softhard Solutions AzureMate Cloud Explorer and ShopMate Business Accounting Software
Softhard Solutions Australia
Frequently Asked Questions About AzureMate and ShopMate Softhard Solutions

Questions Asked About AzureMate Explorer and ShopMate Database Software

Questions About AzureMate - Best Windows Azure Cloud Storage Explorer

Questions About ShopMate - Best Business Accounting Database Software

Welcome to Frequently Asked Questions about Softhard Solutions AzureMate and ShopMate operations. You may have more questions than there are here. If you do not find the answer to your question here, you can also look for some answers in our AzureMate and ShopMate Forum Page and AzureMate and ShopMate Guest Book Page.

If your question is about Softhard Solutions AzureMate or ShopMate operations, although we know AzureMate and ShopMate are easy to operate, some operations may be less obvious. You may find more answers on the AzureMate Page or ShopMate Page.

Please check out the answered questions below, click on the Heading of desired question to reveal its information in full:

People frequently ask these questions

How do I make my Payments to you for AzureMate explorer purchase and ShopMate subscriptions or purchase?

For whatever service you wish to pay the steps are the same:

1. For ShopMate, first, we need your Company Trading Name exactly as you entered it at the ShopMate Installation Time and your Email Address with which we can conduct the financial and other business together. For AzureMate we need the user email address you used to start AzureMate with.

2. Using the email address you have given us, you let us know what it is you want to pay for (subscription, purchase or network user) on our Customer Support Page where you can read further instructions as to what details we need.

3. We use the PayPal financial services for all our payments. We will send you an email message with a Request for Payment. Just follow the instructions contained in the message. Please note that all the financial transactions are guaranteed to be safe by PayPal company.

4. When your payment is received, we will send you a special number, encoded with your User Email Address or Company Trading Name, which you use to extend your subscription to or for outright purchase of ShopMate or AzureMate.

Most Azure cloud explorers allow to upload only one file at a time and one must construct a folder structure for it. Can AzureMate upload many files at a time?

In AzureMate you can use both ways.
You can select, using a folder picker, a Root Folder full of files and sub folders of files and send it for upload to a selected Blob Container. All files in the root folder are uploaded to the root of the container and the files in the sub folders and their sub folders are prefixed with the name of the folder they come from, therefore preserving the folder structures.

Or, you can type in a folder structure you require and then you can select, using a file picker, one or more files to upload. The files are uploaded to a selected blob container with a folder structure you typed in.

Couple of Azure cloud explorers we use are unable to paginate data and, consequently, it takes a long time to see the data. Does AzureMate paginate its data downloads?

AzureMate implements pagination on both, containers and their data. The pagination is settable by the user. The only data that is not paged are Queue messages as Azure cloud system implements the ability to read only 32 messages (reading does not dequeue messages) from any Queue Container at a time.

I noticed there is only 64 bit edition of AzureMate available for installation. Is there a 32 bit edition?

AzureMate is available only in 64 bit edition. But if you have any special needs, Softhard Solutions may be able to accommodate you. Check with us with your need.

Can AzureMate process the Queue messages?

AzureMate can dequeue up to 32 messages at a time. The dequeuing process simply dequeues a message and deletes it. But AzureMate can save a message for you in to a text file and you can do your own processing as necessary.