Frequently Asked Questions About Softhard Solutions AzureMate Cloud Explorer and ShopMate Business Accounting Software
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Frequently Asked Questions About AzureMate and ShopMate Softhard Solutions

Questions Asked About AzureMate Explorer and ShopMate Database Software

Questions About AzureMate - Best Windows Azure Cloud Storage Explorer

Questions About ShopMate - Best Business Accounting Database Software

Welcome to Frequently Asked Questions about Softhard Solutions AzureMate and ShopMate operations. You may have more questions than there are here. If you do not find the answer to your question here, you can also look for some answers in our AzureMate and ShopMate Forum Page and AzureMate and ShopMate Guest Book Page.

If your question is about Softhard Solutions AzureMate or ShopMate operations, although we know AzureMate and ShopMate are easy to operate, some operations may be less obvious. You may find more answers on the AzureMate Page or ShopMate Page.

Please check out the answered questions below, click on the Heading of desired question to reveal its information in full:



People frequently ask these questions

My company has a lot of data to maintain and is thinking to migrate to a Cloud Storage Service. Can AzureMate explorer do this for us and what are the advantages?


No.
AzureMate must have access to your, already created, Windows Azure Storage Account(s), contained in your Microsoft Azure Cloud Data Storage Services Account. You must create Microsoft Azure Cloud Data Storage Account(s) with Microsoft first.

You can do this on their website: https://azure.microsoft.com. Create Storage Account(s) in your Azure Portal. Then list and maintain them in AzureMate. AzureMate can then create-delete your Blob, Table and Queue containers, upload-download-delete blob files, create-upload-download-delete table entity records and create-upload-download-delete queue messages using these accounts.

The advantage of storing data in the Microsoft Azure Cloud's Data Storage Service is that it is very economical in price and saving you the infrastructure you do not have to maintain on premises like expensive servers, file structures etc. Microsoft guarantees your data availability and backs up your data for you. Your stored data is available anywhere in the world via Internet Network as long as you have AzureMate, a computer to run it on and a connection to network.

Can ShopMate Database be migrated to Windows Azure Sql Server Storage?


Yes.
From version 9 of ShopMate. ShopMate must have access to your, already created, Windows Azure Sql Server and Sql Database Storage Account, contained in your Microsoft Azure Cloud Data Storage Services Account. You must create Microsoft Azure Cloud Sql Server and Sql Database Storage Account with Microsoft first.

You can do this on their website: https://azure.microsoft.com. Create an Sql Storage Account in your Azure Portal. Then take a note of the connection string needed by ShopMate. ShopMate can then connect to the azure sql server using the connection string and create-overwrite your ShopMate Database and maintain your data in it. ShopMate can't migrate your existing database on premises but you can do it yourself very easily.

The advantage of maintaining your database in the Microsoft Azure Cloud's Sql Server and Sql Database Service is that it is very economical in price and saving you the infrastructure you do not have to maintain on premises like expensive sql servers, file servers etc. Microsoft guarantees your data availability and backs up your data for you. Your stored data is available anywhere in the world via Internet Network as long as you have ShopMate, a computer to run it on and a connection to network.

We installed AzureMate cloud explorer on a computer which went busted. We then tried to re-install it on an other machine but it would not run, complaining about the Email Address being used by another user. How come?


Every installed copy of AzureMate in the world must have a Unique User Email Address. If the bust of your machine occurred within your trial period, you must purchase the copy before we can clear the user email address for you. If after the trial period and purchase, contact us with this problem and we will clear the user email address for you so you can use it in a new installation of AzureMate.

I own one main company with several branches. Each branch must have its own logo, customers, suppliers, products, employees etc. We want one common database and each branch to connect to it via network. Can ShopMate handle this situation?


Yes.
The new releases of Softhard Solutions ShopMate from version 7, 8 to latest version 9, contain company branches software component. The aim of this component is to allow exactly such situation.

The Company Branches Administration Manager may be used by companies that have one or more branches in their business operations structure. Each branch is a separate business structure and handles its own data only. An exception is the Branch number one, Main Company Branch, which is associated with the Business Details Manager which handles its data.

Data for all branches is put into one common database, into the same common tables, separated only by a BranchID number. Each record in tables (for example: Customers, Suppliers, Employees, Invoices, Orders...) has a unique identification number called BranchID which is used for filtering the data. Each Branch is connected to this common database via Network.

For Softhard Solutions ShopMate administrators it is easy to connect the workstation they are currently working on from branch to branch to interrogate needed data in the Administration Module of ShopMate.

Each Branch contains separate business details that show branch logo, manager's name and address and other operational settings you may set are needed for proper display of ShopMate Reports and other system operations, so please ensure that the information in all required fields is provided and correct. The most important 'required fields' have been made compulsory.

Does AzureMate preserve the file folder structures when downloading selected files from a Blob Container to my file system?


Yes.
In AzureMate, before you can select files and sub folders of files to be sent for Download, you must select, using a folder picker or typed in, a Root Folder on your filing system where the downloaded files are put. The files that contain no folder structure prefix are put in to the root folder. The files that do have a folder structure prefix are put in to the root folder with the sub folder name, which is created if it does not exist, they contain.


If you need to convey any message, thought or suggestion to us or you do not find any answers here, please visit Softhard Solutions on our Customer Support Form Page and leave your message.

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